❓ Frequently Asked Questions (FAQ) – KeySoftMoJo

1. How do I receive my product key?

All orders are processed automatically. Your key will be delivered instantly after payment confirmation, both via Email and in your Order History.

2. How long is the warranty for my key?

Most products come with a lifetime or long-term warranty. The exact warranty period is listed in each product description.

3. What payment methods are accepted?

We accept multiple payment methods. Please check the checkout page for the latest available options.

4. Can I get a refund if my key does not work?

Yes. If your key cannot be activated and our support team confirms the issue, you are eligible for a refund or replacement.

5. Are the keys genuine?

Absolutely. All keys are sourced from verified and trusted channels, safe for both personal and business use.

6. I entered the wrong email during checkout. What should I do?

Please contact our support team immediately with proof of payment. We will update your details and resend your license key.

7. How do I contact support if I have a problem?

Our support team is available 24/7 via:

• Telegram: KeySoftMoJo Support

• WhatsApp: +84 343 346 475

• Email:Keysoftmojo@gmail.com

8. Can I use these licenses for multiple devices?

This depends on the product. Some licenses (e.g., Office 365 Family) allow multiple users, while others are for one device only. Please check product details before purchase.

👉 If your question is not listed here, please contact us directly and we will be happy to assist you.